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Free delivery on orders over £50

Naken Interiors Delivery Information Page

UK Delivery

How much does UK Delivery Cost?

If you are in the UK Mainland then:  Spend over £50 and get FREE Delivery in the UK Mainland. 

This offer now includes flooring and large furniture! Anything under £50 is just £2.95!

Terms

If you do not select 'Free Shipping' at the checkout when spending over £50 we will not refund the delivery cost.

The Delivery Charge outside of this offer is £2.95

Which delivery companies do you use?

Naken.co.uk use external couriers and postage facilities, these companies are Royal Mail and UPS (small parcels & packages) & Tramo (Large items). 

Please Note: You will receive an email confirmation for dispatch of your order; delivery will be made within 3 working days of dispatch. Our couriers will attempt to deliver your items up to 3 times. If on the 3rd time our courier is unable to deliver your items, they will be automatically sent back to our warehouse which may incur further delivery charges to resend the goods. If at this stage you wish to cancel your order to avoid the further delivery charges, Naken Interiors reserves the right to charge a restocking fee of 30% of the product value.  

 

Delivery Times

For UK Delivery: Some of our products are made to order and some of our products will be shipped directly from the supplier.

Please check the product page for Delivery Information as these times may vary. You can also see the delivery time and more information on the product page under the ‘Delivery & Returns’ tab.

Please be aware that the delivery time is only an estimation, and although we will do everything within our power to get your item delivered within the specified time, sometimes delays outside of our control can occur. 

 

 

 

Worldwide Delivery

We now offer a full delivery service to a wide range of countries worldwide. These countries are:

Europe:

Austria, Belgium, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Monaco,  Netherlands, Norway, Poland, Portugal, Russian Federation, Slovakia, Spain, Sweden, Switzerland and Turkey.

The Rest of the World:

Australia, Bahrain, Brunei, Canada, China,  Egypt, Hong Kong, Israel, Japan,  South Korea, Kuwait, Malaysia, Oman, Saudi Arabia, Seychelles, Singapore, South Africa, Taiwan, United Arab Emirates, Uruguay and The USA.

If your country doesn’t appear above, don’t worry, please just contact us for a quote.

How much does it cost?

All shipping prices are different depending on the country but you can estimate the shipping costs beforehand, just follow these steps;

1.    If you haven't already; add your desired items to your shopping basket and then click 'My Basket' which will be on the top right-hand side of any page.

2.    Once in the 'Shopping Cart' you will see a question 'What would you like to do next?' - Under this question you should see the option 'Estimate Shipping and Taxes'.

3.    Select the 'Estimate Shipping and Taxes' option and some boxes will appear below for you to enter your shipping details.

4.    Enter your details in the 3 boxes and then hit 'Get Quotes'

5.    A box should appear with the shipping cost.

What about Exchange Rates, Currency and Payments?

Naken.co.uk UK based website that operates within the UK. Non-UK Banks and International credit card providers will regulate their own exchange rates and in addition, might charge a processing or administration fee that the card holder is liable to pay. It is the responsibility of the customer to research exchange rates and charges included in exchanging money by purchasing from the UK and Naken.co.uk disclaims any responsibility for any charges incurred.

Naken.co.uk UK based website that operates within the UK. Purchases on the site can be securely paid via SagePay using a Credit or Debit card.. All payments are processed in Pounds Sterling [GBP]

What about VAT?

If your order is being shipped to a country within the EU then you will be charged the standard UK rate of VAT which is currently 20%. This is included within all prices stated on our website and a breakdown will be shown in the shopping cart and checkout.

If your goods are being shipped to a country outside of the EU then VAT will not be charged, giving you a saving of 20% of the prices stated on our website. This will be shown in the shopping cart and checkout.

However, please be aware that most overseas deliveries are subject to local import duties and entry taxes at their final point of destination. Any local import duties and taxes that may be due are the sole responsibility of the recipient of the goods and Naken.co.uk (Naken Interiors) are not responsible for any charges incurred.

Delivery Times

For UK Delivery: Some of our products are made to order and some of our products will be shipped directly from the supplier.

Please check the product page for Delivery Information as these times may vary. You can also see the delivery time and more information on the product page under the ‘Delivery & Returns’ tab.

Please note that some made to order items can take up to 12 weeks.

For Worldwide Delivery: Please add at approximately 7 working days onto the time given on the products ‘Delivery Information’ – this is under product specification below the description.  

At Naken.co.uk, we like to be as environmentally friendly as we can so, if you order multiple items with different delivery times, we are likely to send the items out together.

 

 

General Delivery Terms & Conditions

 

Inspection of Goods

You must inspect goods thoroughly before signing for delivery. When signing for a delivery you accept that the goods have been received in good usable condition. Never sign for goods as ‘not checked’ as our insurance does not cover this. If goods are damaged on delivery you should not accept them and inform the courier to return them to the sender. You must inform us of this immediately. In the unlikely event of the goods being delivered faulty or damaged we undertake to deliver replacement goods free of charge.

 

Our Delivery Partners

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